Client Care, Shipping Terms, 1-Year Warranty & Legal Policies

EXW Factory Direct Terms (2B) · Free Priority Air Shipping $35+ (2C) · 1-Year Hardware Warranty · GDPR/CCPA Privacy

Official Oriphe shipping terms (EXW Shenzhen/Dongguan for B2B; Free Priority Air Shipping $35+ for 2C), 30-day returns, 1-year hardware warranty, FAQ, privacy policy & terms of sale.

• Shipping & Delivery (#shipping): B2B orders quoted EXW Shenzhen/Dongguan Factory Direct (Express/Air/Sea/DDP available); 2C retail orders enjoy Free Priority Air Shipping on $35+ ($4.99 flat rate under $35).
• Returns & Replacements (#returns) & 1-Year Hardware Warranty (#warranty): 30-day risk-free retail returns and free replacement for any B2B manufacturing defect differing from approved pre-production samples.
• Privacy Policy (#privacy) & Terms of Sale (#terms): Dual-entity corporate governance by Shenzhen Oriphe Technology Limited & Dongguan Oriphe Smart Technology Co., Ltd.